Terms & conditions
Effective October 29, 2026
These terms apply when you use eagledetails.com or book a service with Eagle Eye Detailing ("we", "us"). By booking, you agree to them.
1. Services and prices
Prices on our site are starting prices for the vehicle sizes listed. If your vehicle is larger or needs more work than expected (for example heavy pet hair, sand, mold or stains), we will tell you the new price before we start. You can accept it, choose a different service, or cancel that visit at no charge.
2. Booking
You book online or by text. An online booking is a request until we confirm it by text. Nothing is charged when you book; payment in full is due on the day, before we start. If you cancel or reschedule late, or miss an appointment, future bookings must be paid in full by Zelle when you book. Your first detail is 10% off; the discount applies once per customer.
More than one car at the same address on the same visit: $20 off each car after the first. Referrals: if a new customer gives your name when booking, they get $10 off their first detail, and once it's done you get $10 off your next detail.
Discounts do not combine, with one exception: a referred customer gets both the 10% first-detail discount and the $10 referral discount on their first detail.
We email you a confirmation when you book and a reminder the day before your appointment.
3. Cancelling and rescheduling
Our cancellation & refund policy is part of these terms. In short: cancel at least 4 days ahead and reschedule at least 2 days ahead, both at no charge.
4. What we need from you
- An accurate service address and a place where we are allowed to park and work. If you rent or live with an HOA, you are responsible for getting permission.
- Access to the vehicle and keys at the appointment time.
- Removal of valuables and personal items before we arrive. We are not responsible for items left in the vehicle.
- An outdoor water spigot and a power outlet we can use, near where the vehicle is parked.
- Telling us about existing damage, aftermarket parts, wraps, coatings or delicate finishes before we start.
5. Existing damage and results
We look over your vehicle before we start and point out existing damage. Detailing improves appearance but cannot fix everything: deep scratches, rock chips, failing clear coat, permanent stains and worn materials may remain. We will tell you up front if something is unlikely to come out.
If you are not happy with any part of the result, tell us before we leave and we will fix it on the spot. Concerns raised after we leave are not covered. Damage claims are handled separately under section 6.
6. If something goes wrong
If you believe we damaged your vehicle, tell us within 48 hours of the service, with photos. We will inspect it. If we confirm the damage was caused by our work, we will repair it or pay a reasonable repair cost.
7. Weather and safety
We may reschedule for rain, high winds, extreme heat or any condition that makes the work unsafe or would ruin the result. Rescheduling for weather never costs you anything.
8. Payment
Payment in full is due on the day, before we start work. We accept cash and Zelle. On a monthly plan, the first 3 visits are paid upfront and are not refundable, but you can schedule them whenever you like within 5 months of paying. After that, you can cancel the plan anytime. Plan members get 15% off all extras.
9. Photos
We may photograph your vehicle before and after to document its condition. By booking, you allow us to post these photos on eagledetails.com and our social media, with license plates and personal items out of view. If you don't want your car posted, tell us before or during your appointment and we won't. You can also ask us anytime to take photos down, and we will.
10. Using this website
The text, logo and photos on this site belong to Eagle Eye Detailing. Do not copy them without permission. We try to keep the site accurate, but prices and availability can change.
11. Limits on liability
To the extent allowed by law, we are not responsible for indirect or consequential losses, and our total responsibility for any service is limited to the amount you paid for it. Nothing in these terms limits rights you have under California law that cannot be waived.
12. Governing law
These terms are governed by the laws of California. Any dispute will be handled in the courts of Ventura County, California.
13. Changes
We may update these terms. The version in effect when you book applies to that booking.
Contact
Eagle Eye Detailing, owner Arsaell Kjartans
arsaellkjartans@gmail.com · (747) 241-4798